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Maximize Efficiency and Cost Savings by Managing IT Assets in ServiceNow
Integrating IT invoices directly into ServiceNow unlocks significant advantages, helping you gain complete visibility and control over your IT spend:
- Optimized IT Budgeting – Reduce costs with detailed insights and proactive expense management.
- Effortless Cost Allocation – Streamline chargebacks and financial reporting with automated workflows.
- Unified IT Spend Visibility – Consolidate all telecom, mobility, and cloud expenses into a single, real-time dashboard.
- Prebuilt Workflows & Automation – Eliminate manual processes and accelerate approvals using ServiceNow’s native automation.
- Self-Service Portals – Empower employees and reduce IT workload with intuitive, user-friendly self-service tools.
- Enhanced Compliance & Control – Ensure data accuracy and maintain compliance with built-in governance and audit capabilities.
Brightfin: The Only Truly Native TEM Solution for ServiceNow
As organizations increasingly seek to consolidate IT management within their existing ITSM platforms, many legacy TEM providers have attempted to integrate with ServiceNow. However, these integrations often come with limitations—ranging from partial data visibility and manual workarounds to unreliable syncing and maintenance challenges.
Brightfin stands apart. Unlike third-party integrations that rely on external connections, Brightfin is natively built on ServiceNow and holds the prestigious “Built on Now” designation.
Hear it from ServiceNow: the benefits of native applications
Dave Cosio, Senior Advisory Architect at ServiceNow breaks down the pros and cons between an “integration” with ServiceNow and an application that is natively built on ServiceNow.
brightfin
(Built on Now)
TEM with “Certified” app
Other TEMs
brightfin
(Built on Now)
TEM with “Certified” app
Other TEMs
Invoice data stored inside of ServiceNow
Ability to sync fields like tickets and incidents to ServiceNow
Self-service portals inside of ServiceNow
Singular platform for all IT expense data (mobile, fixed & cloud)
Most TEM providers have acquired different software companies over the years, leaving customers with a fragmented experience using different pieces of software for various expenses. With brightfin, everything is built on one platform, which allows senior IT and Finance leaders to get full visibility of IT expenses, allocations, and more.
1 unified platform Built on Now
Multiple platforms where data is fragmented
Multiple platforms where data is fragmented
Mobile and Telecom asset management
Brightfin is the only provider of mobile and telecom solutions built natively on the ServiceNow platform. We offer unmatched efficiency and control over mobile/telecom assets and expenses, a simplified end user experience, best-in-class UEM inventory synchronization, and compliance.
brightfin centralizes data through automated processes to provide a complete picture of the total cost and value of IT services including allocations and charge backs.
Some TEM capabilities in different platforms, but no consolidated views or capabilities.
Some TEM capabilities in different platforms, but no consolidated views or capabilities.
Advanced workflow engine
Many TEMs say they have automated workflows to help you improve efficiency. But when you really dig in, you find that creating custom actions based on your business needs are not possible.
Because brightfin is built on one platform natively integrated with your ITSM, we help you create advanced workflows without the constraints you face today.
Limited workflows due to disparate platforms
Limited workflows due to disparate platforms
World-class security
When a software company codes its platform from scratch, they face the incredible challenge of ensuring that no one can hack in and expose data. With every new software push comes the added weight of quality assurance, testing, debugging, and re-checking everything for security vulnerabilities.
Because brightfin uses ServiceNow as its foundation, it inherits the rigid security tactics of a publicly-traded, industry-leading company. brightfin is rigorously tested by ServiceNow and has been proven to meet their strict security and performance best practices.
Limited by internal quality assurance and security testing
Limited by internal quality assurance and security testing
[2:30 video] The value of integrating IT invoice data with ITSM data
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