Table of Contents
The Challenge
A leading global automaker migrated to unlimited mobile data plans based on carrier recommendations. While the shift seemed convenient, it resulted in unnecessary expenses due to diverse usage patterns across their workforce. The carrier’s “one-size-fits-all” approach was costing them more than necessary.
The Solution
Brightfin took on the challenge by analyzing real-time mobile usage data and comparing it against carrier recommendations. Leveraging our proprietary ServiceNow-powered technology, we identified:
✔ A significant portion of lines rarely exceeded their data thresholds
✔ Cost inefficiencies in the carrier’s recommended plans
✔ Opportunities to optimize mobile spending without disrupting operations
The Results
✅ Thousands in savings by tailoring mobile plans to actual usage
✅ Eliminated unnecessary costs from blanket unlimited plans
✅ Improved telecom expense visibility for better financial control
✅ Real-time analytics to continuously optimize mobile spend
Why Brightfin?
As the only ServiceNow-native telecom expense management (TEM) solution, Brightfin delivers:
🔹 Automated insights to optimize telecom and mobile expenses
🔹 Carrier plan validation to prevent overspending
🔹 Seamless integration with your existing IT workflows